GRACE PUDENZ NUTRITION, LLC

PRIVACY POLICY

 

Last Updated: September 17, 2025

 

This Privacy Policy (this “Policy”) describes the practices of Grace Pudenz Nutrition, LLC  (the “Company”) in collecting, using, maintaining, disclosing, and otherwise processing (collectively, “Processing”) the information that wecollect from you through your use of https://pudenznutrition.com, and the Electronic Health Record and Practice Management software used by the Company at https://gracepudenznutrition.practicebetter.io (collectively, the “Website”), as well as how we protect and secure your data. If you have additional questions regarding your rights under this Policy or any agreement you may have with Company regarding your data, please contact us at grace.pudenz@gmail.com. 

 

Please read this Policy carefully to understand our Processing of your information and how we will treat it. By using the Website, you agree to the terms in this Policy. If you do not agree to these terms, you must not use the Website. This Policy is incorporated into and supplemental to our Terms & Conditions and any written agreements you may have with Company.

 

This Policy generally applies to the information that is obtained in the ordinary course of business. However, this Policy is subordinate to any specific terms and conditions set forth in any other agreement you may have with Company relating to a particular product, service, or data. Further, this Policy applies only to information Company processes. It does not apply to information collected by Company’s business partners, which may have their own privacy policies that apply to you.

 

1.  What information does Company collect?

 

The information Company may collect can be described as Personal Information and Non-Personal Information.Company may collect this information when you provide it to us or when you use our products or services. All information sharing is optional and shared at your own risk.

 

“Personal Information” is information that can be used to identify, locate, or contact you, an individual person, as well as any other information about you that we may connect with Personal Information. For example, Personal Information that we may collect includes:

 

• Contact information such as your name, date of birth, phone number, physical address, email address;

 

• Relationship information such as your preferences or potential interest in Company products and services;

 

• Transactional information such as purchases, services requested, customer service inquiries, and other customer account information; and

 

• Financial information such as credit card, banking, or financing information.

“Non-Personal Information,” on the other hand, is information that does not identify you as an individual person and is not identifiable to you as an individual person. For example, Non- Personal Information that we collect includes:

 

• Cookies and other similar tracking technologies used in a non-identifiable way;

• Information we anonymize by rendering it unidentifiable to an individual person;

• Information we aggregate by combining it with other data in such a way that no individual person can be identified or linked to any specific information; and

 

• The name, form, contact details, transaction history, or financial information of individual persons or business entities such as corporations, limited liability companies, and non- profit organizations.

 

2.  Why does Company collect this information?

 

Company may collect and otherwise Process Personal Information for a variety of purposes, depending on the information being Processed. In particular, Company may Process this information to perform under its contractualobligations to you and provide the products and services you have purchased, Processing information as may be necessary to support you in using our products and services. Company may also Process information given its legitimate interest in improving its products and services, enhancing customer experience, and identifying and marketing certain products and services to you. Company may also Process information as necessary to comply with a legal obligation.

 

To summarize, Company may Process Personal Information for the following purposes:

 

• To fulfill orders for Company products and services;

• To operate, deliver, maintain, or otherwise provide the Company products and services you request;

 

• To support Company products and services;

• To allow you to interact with Company online;

• To provide you with customer service by resolving disputes, addressing complaints, and troubleshooting any problems encountered;

 

• To measure and understand the quality of Company products and services;

• To improve Company products and services;

• To comply with applicable laws and regulations; and

 

• To communicate offers for products and services, including offers based on your interests and use of Company products and services, administer promotional events, and engage in other marketing activities that may be of interest to you. We will provide you the opportunity to opt-out of marketing information or market research inquiries, but we may still need to gather certain information to provide our products and services to you.

 

If we collect or Process your Personal Information for any other purposes, we will disclose it to you at the time it is collected.

 

With respect to Non-Personal Information, because this information does not identify an individual person, Company may use and Process it for any purpose. For example, Company may Process such information for use in its products and services. Company expressly reserves the right to use anonymized or aggregated information to improve or develop itsproducts and services, create and publish reports, conduct statistical analyses about its customers, products, and services, monitor industry trends, and otherwise engage in activities that do not result in the disclosure of identifiable information.

 

To be clear, Company is committed to respecting its customers’ privacy and will only Process your Personal Information for the reasons disclosed herein, and then only in the context of your customer relationship with Company. Although no information shared over the internet can be guaranteed to be secure, Company takes appropriate procedural safeguards to prevent unauthorized access and protects its customers’ information. Company will not sell, rent, or lease your Personal Information to others.

 

3.  Will Company share this information with third parties?

 

To provide certain products and services, Company may share information with third parties who provide services to us,such as our advertisers, manufacturers, distributors, and operators involved in marketing and providing our products and services.

 

In the event we share Personal Information with any third party, we will maintain adequate controls and oversight, including contractual obligations where appropriate, to ensure that any third party whom we engage to assist us in Processing Personal Information will only have access to the Personal Information necessary for it to perform specific,designated tasks on our behalf, will only use the information for this purpose, and will protect your Personal Informationto at least the same extent that we do. Please note, however, that this Policy applies only to information that we Process and share with others—it does not apply to Personal Information that you share with others. Company cannot control how third parties use information you independently share with them.

 

Company may share information to comply with our legal obligations, such as to respond to lawful requests and legalprocesses. In the event we are asked to disclose your Personal Information, we will attempt to validate the request and inform you of it.

Company may also sell, transfer, disclose, or otherwise use information in relation to a successor entity in the course of a corporate merger, consolidation, asset sale, or other corporate change or combination.

Company may disclose information where needed to affect the sale or transfer of its assets, enforce its rights, protect its property, or protect the rights, property, or safety of others, or as needed to support external auditing, compliance, and corporate governance functions.

 

If Company needs to share your information for a purpose not identified here, we will obtain your consent and disclosethis purpose at the time of obtaining your consent. For example, Company may wish to use your information indemonstrations or other marketing materials and will contact you before doing so.

 

4.  How long will Company keep my information?

 

Company keeps different kinds of information for different lengths of time, depending on the purpose for which it was Processed and your specific situation. In other words, Company will retain information as long as necessary to accomplish the relevant purpose, but no longer.

 

5.  How does Company keep my information secure?

 

Taking into account the nature of the information gathered, Company maintains administrative, technical, and physical controls that are designed to safeguard Personal Information.

 

6.  What are my choices with respect to my information?

 

Your first choice is always to limit the information you provide. Company encourages you to use discretion when sharing your information online. You may also opt-out of certain marketing information by visiting the Website and communicating your choices to us, or by clicking “unsubscribe” at the bottom of marketing emails you might receive.

 

Regarding cookies and other tracking technologies, we may track the names of webpages you visit, the time you access a webpage, how long you stayed on the webpage, what items you clicked, and similar information. You can manage this tracking by adjustingthe settings on your browser, commonly referred to as the browser’s “Do Not Track” settings. All browsers are different, so you may need to visit the “Help” section of your browser to learn more about cookie preferences and other privacy settings that may be available. You can also manage how your mobile device and mobile browser share location information with Company well as how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile serviceprovider or the manufacturer of your device to learn more. In general, Company will comply with your browser’s “Do Not Track” settings.

 

Company complies with applicable law regarding your ability to access, correct, and delete your identifiableinformation. If you have an online account, you may be able to log into your account to access and update certain information provided. For identifiable information that is not linked to an online account, please contact us directly.

 

Subject to the specific terms of your agreement, you may be able to opt-out of sharing information with Company. If youchoose to do so, you may no longer have access to certain data and may not be able to use certain products or services. Company retains the right to maintain any information already Processed.

 

Company does not intend to collect Personal Information from children aged 16 and under. If you believe a child is providing us Personal Information, please contact us directly so we may investigate and delete it.

 

For assistance with exercising your personal information choices, or if you have any questions about these choices, please contact us at grace.pudenz@gmail.com.

 

7.     Does this Policy ever change?

 

Company may post changes to this Policy on this page. Please refer to the “updated” date above. We may or may not contact you directly concerning significant changes, and therefore we encourage you to visit this page periodically and check for changes. By using Company products and services after a change to this Policy, you are deemed to consent to any changes.

 

8.     How do I contact Company?

 

For questions about this Policy or to exercise any of the rights or choices we have described in this Policy, please contact us at grace.pudenz@gmail.com.